Business Manager in Satupa'itea

Recruiting a business manager. The candidate should ideally have experience in stock management, people, order processing, security/health & safety. credit control & administration, services and sales. The candidate should have a strong background in maintaining suitable stock for prompt and efficient delivery to customers, with responsibility for all assets of the business including its people, vehicles fixtures and fittings. The role offers training and career progression opportunities.

Responsibilities

• Carry out all duties so as to promote good customer relations and develop future business.
• Be aware of credit control, pricing, discount and sales policies and take steps to ensure their correct implementation and operation.
• Perform appraisals for all branch staff, making training recommendations where appropriate.
• Control receipt of cash/cod monies paid in by branch staff in accordance with their duties.
• Maintain personal appearance and manner of behaviour to an acceptable level at all times. Men should be clean shaven or support a beard/moustache.
• Security / Health & Safety:
• Work alongside the relevant sales team to achieve branch, regional and company sales budgets.
• Maintain branch administration regarding stock and personnel in accordance with company procedures on a prompt and efficient basis.
• Respond to trade enquiries and complaints in a prompt, courteous and efficient manner.
• Help employees attain the highest standards of professionalism in dealing with daily branch life through training
• Training and career progression opportunities.
• Receive, check and control all company monies received in the course of business.
• Ensure goods are fit for resale.
• Control stock movement using appropriate documentation.
• Be responsible for leadership, guidance and where necessary, disciplinary measures.
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• Raise and complete all necessary paperwork to ensure prompt delivery of goods.
• Take all necessary and possible steps to ensure the security and condition of company personnel, stock, and property.
• Maintain a branch training record card for each staff member.
• Liaise with business support, purchasing and accounts to ensure smooth business procedures.
• Work with senior management, suitably motivated people who thrive in a busy working environment.
• Hold branch meetings on a weekly/monthly basis. To attend Business Managers meetings when required.
• Help employees attain the highest standards of professionalism in dealing with daily branch life through training.
• Maintain good housekeeping practice of branch stock and work areas.
• Bank all monies on a daily basis and log all banked monies on the appropriate documentation before faxing to accounts.
• Positive company culture.
• Actively push all company promotions and provision of stock for all company promotion.
• Attend and serve trade counter customers as and when required.
• Have the ability to carry out all branch functions including mixing paint, liaising with the Sales Hub to clear any queries and carrying out all tasks in accordance with written procedures.
• Attend sales meetings as requested and communicate relevant points to the branch staff.
• Be aware of accounts stop procedures and adhere to this policy.
• Aid in the production of reports, quotes and tenders for new and existing business.
• Credit Control & Administration
• Select and assemble goods accurately for customers as required.
• Maintain adequate stocks of product in anticipation of customer demand.
• Update work catalogues and technical information relating to branch stock.
• Carry out other non-specified duties as required by senior management from time to time.
• Report and take action in respect of damages, discrepancies or faults.