IT Support Technician in Kolda

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Seeking an IT support technician to provide support to end-users in maintaing and troubleshooting computer systems, networks, software and hardware systems. The ideal candidate should be able to provide a professional service for IT-related problems.

Responsibilities

Good Communication Skills: Ability to explain technical issues clearly to non-technical users.
Provide technical troubleshooting by diagnosing and resolving hardware, software, and network related issues
Provide technical support by promptly responding to technical requests and issues
Time Management and Organizational Skills: Ability to prioritize tasks and manage multiple requests.
Computer Literacy: Proficiency in using computers and various software applications.
Customer Service Skills: Ability to interact with users professionally and provide helpful support.
Strong Problem-solving Skills with the ability to diagnose and resolve technical issues efficiently.
Knowledge of IT Hardware and Software: Familiarity with common operating systems, software applications, and network infrastructure.

Skills and Qualifications

Good Communication Skills: Ability to explain technical issues clearly to non-technical users.
Provide technical troubleshooting by diagnosing and resolving hardware, software, and network related issues
Provide technical support by promptly responding to technical requests and issues
Time Management and Organizational Skills: Ability to prioritize tasks and manage multiple requests.
Computer Literacy: Proficiency in using computers and various software applications.
Customer Service Skills: Ability to interact with users professionally and provide helpful support.
Strong Problem-solving Skills with the ability to diagnose and resolve technical issues efficiently.
Knowledge of IT Hardware and Software: Familiarity with common operating systems, software applications, and network infrastructure.